Our goal is to provide an inclusive, accessible, and enjoyable experience for each and every guest. If you require additional assistance, please contact us. We’re here for you!

Because events at the Klamath County Fairgrounds change from week to week, accessibility changes as well. For questions regarding accessibility issues for a specific event, please call and ask for Dawn McCling in advance of your visit for special accommodations.

ADA Policy and Grievance Procedure

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the Klamath County Fairgrounds will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment: The Klamath County Fairgrounds does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: The Klamath County Fairgrounds will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities, so they can participate equally in our programs, services, and activities. This includes qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The Klamath County Fairgrounds will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity should contact our ADA Coordinator, Dawn McLing, no later than 48 hours before the scheduled event. The ADA does not require the Fairgrounds to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

This Complaint and Grievance Procedure is established to meet the requirements of the ADA. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis ofdisability in the provision of services, activities, programs, or benefits by the Klamath County Fairgrounds. The Personnel Policy governs employment-related complaints of disability discrimination.

The Klamath County Fairgrounds will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

A complaint may be made in writing, by phone, by TTY, or by email and must contain information about the alleged discrimination such as the name, address, phone number of the complainant, and location, date, and description of the problem. 

The complaint should be submitted by the complainant or their designee no later than 60 calendar days after the alleged violation to our ADA Coordinator. Within 7 calendar days after receipt of the complaint, the ADA Coordinator or their designee will forward the complaint to the appropriate department for resolution. Within 7 calendar days, the responding department will assign a staff person to the complaint and forward their name and contact information, in writing, to the ADA Coordinator.

The ADA Coordinator, their designee, or the responsible department will respond in writing within 30 calendar days to the complainant with a Plan of Action for resolving the complaint. The response will be provided in a format accessible to the complainant (e.g., large print, Braille, or electronic version). The response will include options for the substantive resolution of the complaint.

If the response by the ADA Coordinator or their designee is not satisfactory to the complainant, the complainant or their designee may appeal the decision within 15 calendar days after receipt of the response to the Fairgrounds Director. All written complaints received by the ADA Coordinator or their designee, appeals to the Fairgrounds Director, and related responses will be retained by the Klamath County Fairgrounds for at least three years.

COMPLAINTS

Klamath County Fairgrounds Phone: 541-883-3796

TTY: Dial 7-1-1

Email: info@klamathcofair.com

Address: 3531 S 6th St, Klamath Falls, OR, 97603

Contact Us: For additional assistance or inquiries regarding ADA policies, please contact Dawn McLing by calling our office in advance of your visit.